Emphasize the Pain

Emphasize the Pain Your Customers Have, Before Presenting Your Solution

If you are solving a problem of your customers, such as back pain, it’s sometimes very effective to emphasize the pain – before presenting your solution. So, how does it work?  

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Phrase Your USP’s as Gain or Loss, Depending on the Risk

Phrase Your USP’s as Gain or Loss, Depending on the Risk

People are risk-averse when they have something to gain. When people have something to lose, they take more risks. People won’t take a lot of risks when they could win $100…

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Loss-Aversion

People Are More Afraid Of Losing Than Winning (Loss-Aversion)

The pain of losing is psychologically about twice as powerful as the pleasure of gaining, known as the Loss Aversion principle.

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Ask Something Small Before Asking Something Bigger

Ask Something Small Before Asking Something Bigger

The foot-in-the-door technique is a widely used method in door-to-door sales. Someone who complies with a small initial request will be more likely to agree to a later, bigger, request. If the request had been asked outright, they would not have agreed.

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Add User Testimonials

Add User Testimonials

Does your page contain testimonials? What would a landing page be without testimonials? Visitors won’t trust your product if no one recommends it. You need customer testimonials on your landing page to win their trust.

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facial distraction

Be Careful When Showing Faces, They Might Be Distracting

Humans can’t resist looking at faces. When we notice a face, we have a tendency to first scan those faces, before looking at anything else. When you show a face on your landing page it will (very likely) be the first thing people (subconsciously) look at.

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solve technical conversion issues

Ensure Your Landing Page Works on All Devices and Browsers

I know, I know. This tip is an open door. But many people leave this door right open 🙂

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features versus benefits

Talk About User Benefits, Not Product Features

On your landing page, try writing everything from your customers’ point of view. Although it might seem counterintuitive, consumers rarely want to buy things for the sake of buying them…

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confirmation bias

Keep Your Confirmation Bias Under Control

“I know this’ll work because I made it!” Let’s not forget what’s arguably the most dangerous one: the confirmation bias.

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About Done&Tested

Each week I share a conversion rate optimization (CRO) tip or insight I love - or just blows my mind. Would you like to share a tip as well? Drop me an email here.

All tips are meant as inspiration and I recommend split-testing them; they might not work for your site' audience. Done&Tested is curated by Gijs Wierda, a freelance CRO specialist.

Gijs Wierda

Gijs Wierda