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13

Ask Something Small Before Asking Something Bigger

The foot-in-the-door technique is a widely used method in door-to-door sales. Someone who complies with a small initial request will be more likely to agree to a later, bigger, request. If the request had been asked outright, they would not have agreed. Humans want to stay consistent, so a small yes often leads to a bigger yes.

If you ask someone to bake a cake for you, most people would say no. If you first ask if they know which ingredients you’ll need, they will probably help you. If you ask a few more questions (“WIll you help me buy the ingredients?”) building up to the final question, people are more likely to say yes.

You can apply this principle by changing the order of your form fields. If you are collecting leads for solar panels, ask a few small questions first (roof size, material, e.g.), before asking personal details (bigger request).

consistency principle

Conversion tip from:

Gijs Wierda

Gijs Wierda

Conversion specialist

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Done&Tested shares conversion rate optimization tips with digital marketers, designers and business owners. Each week I add a conversion tip or insight I love, or just blows my mind. All tips are meant as inspiration and I recommend split-testing them because they might not work for your audience. I work as a freelance conversion specialist. Would you like to share a tip as well? Drop me an email here.

Gijs Wierda

Gijs Wierda