Unique Selling Points Are Actually Unique

When you offer free shipping, and your competitors do as well, your USP is not unique. I see this very often: businesses don’t compare their USP’s with competitors.

Your visitors certainly will compare you with your competitors. If you offer the same benefits, you’re not really unique.

Emphasise your unique differentiators, those that others don’t mention and, ideally, something they can’t compete with.

But.. I don’t have a unique USP!
Well, a great way is introducing a new benefit others don’t mention.

For example, if you sell toothpaste you could say ‘It won’t hurt your gums’. Of course, other kinds of toothpaste won’t hurt gums either, otherwise, they won’t be legal to sell. But by saying this you are subtle implying that other brands might hurt someone’s gums, which makes you unique.

CRO Tip from:

Gijs Wierda

Gijs Wierda

CRO specialist

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Each week I share a conversion rate optimization (CRO) tip or insight I love - or just blows my mind. Would you like to share a tip as well? Drop me an email here.

All tips are meant as inspiration and I recommend split-testing them; they might not work for your site' audience. Done&Tested is curated by Gijs Wierda, a freelance CRO specialist.

Gijs Wierda

Gijs Wierda